Hi. Brian, I hope you are well.
Lorne wrapped up the project in our master bath this week, and I wanted to let you know that the results exceeded my expectations!
I am not sure if you recall, but we had excess lippage on our newly renovated, and recently installed, master bath tile floor. Within one month of use, the grout was terribly dirty, and the uneven tiles were so uncomfortable to walk on, that we could not walk barefoot on our bathroom tiled floor.
Lorne spent three days grinding down the tiles, honing them, applying new grout, and sealing the floor. He was extremely professional throughout, and truly understands his craft. Our floor looks spectacular! I actually cannot believe how amazing the floor looks! Additionally, he regrouted our shower, and resealed our bath deck and vanity top. I will definitely ask Lorne to regrout and seal the girls’ and guest bathroom, in the future!
Adam and I are thrilled with the results, and I recommended your company to my friend who works for a well-established Contracting firm.
You are more than welcome to post this review – and any before/after pictures to your site, I just ask that you please not put our names/address online as I try to avoid any online/social media name attributions.
Best,
Janet ,
Janet
Dear Brian and Fabra-Cleen staff, I wanted to thank you for the amazing job you did with my carpet. It’s amazing how you got out all the stains. The end result far exceeded my expectations. It’s almost like having a brand new carpet! Your staff was prompt, patient and polite and answered all my questions. Count on me to use your services again. And I’ll be recommending your service to all my friends and family. I can’t wait to use your for our granite countertops.
Ursula von Rydingsvard, Homeowner / NYC
I am a UK supplier of hand-tufted rugs and carpets, and I would like to say how very pleased I am with the service I received from Brian at Fabracleen.
I recently supplied a top NYC hotel with a carpet, which after installation, started to show signs of pilling and protruding yarns. I was asked to find somebody who could improve its appearance.
This was not an easy task from overseas but Brian came very highly recommended. He made two visits to the hotel, managing his own time to fit in with the hotel managements tight schedule. He worked on the carpet on site and was able to trim the protruding yarns taking it back to its original appearance, he also left housekeeping with clear instructions on how to maintain the carpet themselves in the future.
I must also mention Chrissy in the office, who’s prompt and helpful communication added to the experience of doing business with Fabracleen an absolute pleasure.
If I have any more problems with carpets in NYC I know where the experts are!
Annalisa Pascoe, Art Rugs Ltd.
I am President of a technology business and I also live in a loft building in Greenwich Village. We have used Fabracleen on numerous occasions to:
Clean the carpets in our loft.
Clean the tile in the lobby of our loft building.
Clean the carpets in our Business Logic office.
In all three cases, the Fabracleen team was punctual, cordial, efficient and careful.
Their work was true to their estimates. They are a perfect example of what outstanding service is all about. And the results of their cleaning were wonderful.
Howard Zien, President, Business Logic (NYC)